Fixed Operations - Parts and Service: Bringing the Customers Back
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Fixed Operations


Parts and Service: Bringing the Customers Back

Session #: 508-28
Presenter(s): Mike Nicholes
Session Length: 1:15 hr.
Event: 2008 NADA Convention
Date: February 9-12, 2008

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This workshop will help dealers get their Parts and Service departments working together. Participants will learn to maintain good parts availability so that high-grossing technicians stay productive. They'll also find out how increased technician productivity creates satisfied customers who will return for future purchases and service.



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