2007 NADA Convention - Improve Profitability, Customer Retention, and CSI in your Service and Parts Operations
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2007 NADA Convention


Improve Profitability, Customer Retention, and CSI in your Service and Parts Operations

Session #: 507-35
Presenter(s): Steve Emery
Session Length: 1 hr. 15 min.
Event: 2007 NADA Convention
Date: February 3-6, 2007

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One of NADA's 20 Group consultants will present this workshop full of best practices. After attending this workshop, you will understand the critical variables of the service department, how the parts operation supports them. You will also learn how to manage your time on a daily, weekly, and monthly basis to achieve consistent results.



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