Session #: 506-32
Presenter(s): Charlie Polston Session Length: 1hr. 15 min. Event: 2006 NADA Annual Convention Date: February 11-14, 2006
Tomorrow's new-car buyers are in our dealership--on the service drive--right now! The more services we sell, the more customers we retain. The more customers we retain, the more cars we sell. Hence, selling service results in selling cars! Learn how to "Desk the Repair Order" and "Maximize the Repair Order" along with service sales techniques, coaching and mentoring methods, and leadership and accountability processes that produce results.
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