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Fixed Operations

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Fixed Operations - Individual Sessions Questions about Media Formats
Session Title (click for session details) Presenter(s) Session # Year Price
MORE Non-Traditional Solutions to Traditional Opportunities
 Lee Harkins 506-30   2006 $18.95
Service Menu: The Key Element of Service Marketing
 Ted Ings 506-31   2006 $18.95
The Road to a Sale: Selling More Service, Selling More Cars!
 Charlie Polston 506-32   2006 $18.95
Building Customer Loyalty Not Customer Satisfaction
 Robert Atwood 505-28   2005 $18.95
Discovering Your Body Shop's Potential
 Larry Edwards 505-29   2005 $18.95
Get 'Em In - Get 'Em Out: How to Maximize Facility and Employee Productivity
 Robert Rick 505-30   2005 $18.95
Lifetime Customers: Where Variable Operations and Fixed Operations Come Together
 Charlie Polston 505-31   2005 $18.95
Parts and Aftermarket Merchandising - A Hidden Profit Center?
 John Young 505-32   2005 $18.95
Service Menus, Presentation Skills and Setting Reservations
 Jeff Cowan 505-33   2005 $18.95
The Seven Critical Keys to Warranty Success
 Rob Campbell 505-34   2005 $18.95
Successful Service Sales Management
 Lee Harkins 505-35   2005 $18.95
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